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Support Home Nureva Console Troubleshooting

Troubleshooting

  1. Nureva Console client has stopped responding

    Steps to restart Console client if the app stops responding

  2. Approving Nureva Console and Console client

    Information about URLs to approve for Nureva Console and Console client

  3. Connect a Nureva audio system to Nureva Console client

    Windows 10 or macOS

  4. How to upload Nureva Console client logs to Nureva Support

    Windows 10 operating system

  5. Microphone Gain setting for advanced troubleshooting

    Nureva Console with HDL300 and Dual HDL300 systems

  6. How to reset Nureva Console cloud password

    For Nureva's cloud based, remote device management platform

  7. Device enrollment stalled with Nureva Console cloud

    For HDL200, HDL300, Dual HDL300 systems

  8. How to remove a device from Nureva Console cloud

    HDL200, HDL300 and Dual HDL300 systems

  9. How to re-enroll a device into Nureva Console cloud

    HDL200, HDL300 and Dual HDL300 systems

  10. Nureva Console - Interactive troubleshooter

    For Nureva Console client

  11. Unable to check for updates?

    Nureva Console client for Windows 10 or macOS

  12. Stop Nureva Console client from auto-starting

    Nureva Console client with Windows 10 or macOS

  13. Windows 10 not reporting device detection properly to Nureva Console client

    HDL200, HDL300, Dual HDL300 systems used with Windows 10

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1.844.370.2111