Is the HDL300 compatible with the Lifesize® Icon 700™?

Nureva® Console client
Last Updated: July 25th, 2023

Yes, Nureva has determined that the Lifesize Icon 700 video conferencing solution will work with the HDL300 and Dual HDL300 when configured as shown in this article.

To get started, first check that the HDL300 is up-to-date and set up correctly:

  1. Connect the PoE cable (provided) to the RJ45-1 port on the connect module to the rear port on the HDL300 system
  2. Plug in the 54VDC power supply and connect a laptop to the connect module using the USB-A to USB-B cable (provided)
  3. Download and run Nureva Console Client
  4. In Nureva Console Client, under 
    • Product updates => Check for firmware updates
    • Audio conferencing system
      • Controls
        • Auxiliary ports
          • Aux out => Microphone out (Mic level)
          • Sleep mode => Disable
  5. Disconnect the connect module from your laptop and remove the USB cable.

Creating custom cables

Prepare two 3.5mm jack cable with the three pins positive (+), negative () and ground (G) as per Nureva Auxiliary port recommendations. Label one ‘Cable 1’, and the other ‘Cable 2’.

See the article What kind of auxiliary jacks are compatible with the HDL300 system? for more information.

On the HDL300 connect module

  1. Plug Cable 1 into the Aux out port
  2. Plug Cable 2 into the Aux iport
  3. Connect the PoE cable (provided) to the RJ45-1 port on the connect module and the other end to the HDL300
  4. Plug in the 54VDC power supply

On the Lifesize 4k Icon 700 system

  1. Plug Cable 1 into the Microphone In on the I/O panel
  2. Plug Cable 2 into the Speaker Out on the I/O panel
  3. Connect the Lifesize Icon 700 video system to the network via the LAN port
  4. Navigate to the IP address of your Icon 700 video system portal from a web browser
  • Navigate Account Settings => System Behaviour => Audio
  • Set Audio output to TV Display or Speakers
  • Set Default Audio device to Echo Cancelling Speakerphone (HDL300)
  • Disable Automatic Echo Cancellation for Microphone (if active)
  • Save all changes and Exit

NOTE: - Poor audio and video quality might result from insufficient bandwidth on your network. Follow the recommendations from Lifesize, who recommend that your network be capable of at least 1 Mb/s (incoming and outgoing) for a high definition video call. 

NOTE: The Nureva Aux In / Out connections are single-ended, unbalanced signals with default maximum output signals as given in the table below. Any equipment requiring voltages below these levels may result in clipping, distortion, and in extreme cases, damage to connected systems. Equipment requiring voltages above these levels will not be adequately driven by the HDL300 system’s output signal and may result in quiet / no audio on the channel. Before connecting to the Nureva Connect Module, make sure the third-party device voltage levels are adequate or adjusted properly by additional interfacing hardware. 

NOTE: The technical information provided in this article, including specifications and recommendations, is provided for customer convenience. The accuracy of this information is not guaranteed and is subject to change without notice. Please check the user manuals and related documentation from each product manufacturer to ensure that your setup meets the proper recommendations.

Was this article helpful?

Can’t find what you’re looking for?

Contact Support