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FAQs

  1. What is the Nureva® Console platform?

    Nureva Console platform makes managing your meeting and classroom spaces simple.

  2. Nureva® Console client supported operating systems

    Nureva Console client with Nureva audio conferencing systems

  3. Nureva® Console - supported email clients

    Information about email clients supported by Nureva Console

  4. Nureva® Console - supported browsers

    Information about browsers supported by Nureva Console

  5. Voice Amplification Mode - HDL300 or Dual HDL300 systems

    With Nureva® Console cloud

  6. Voice Amplification Mode FAQs

    HDL300, Dual HDL300, HDL310 and HDL410 systems

  7. Rooms dashboard explained

    Nureva® Console cloud with HDL200, HDL300, Dual HDL300, HDL410 and CV30 camera

  8. Is an in-room computer required for remote management of audio devices enrolled in Nureva® Console?

    HDL200, HDL300 and Dual HDL300 systems

  9. How to generate an enrollment code with Nureva® Console client

    HDL200, HDL300, and DUAL HDL300 systems

  10. How to reset your Nureva® Console cloud password

    For Nureva's cloud-based, remote device management platform

  11. How to update Nureva® Console client

    Nureva Console with Windows® or macOS®

  12. How to re-enroll a device into Nureva® Console cloud

    HDL200, HDL300, Dual HDL300, CV30 and third-party cameras

  13. How to upload Nureva® Console client logs to Nureva support

    Windows® and macOS® operating systems

  14. Starting Nureva® Console client and enrolling HDL200, HDL300 or Dual HDL300 systems

    Nureva Console with Windows® or macOS®

  15. How to sign-up and sign-in to Nureva® Console

    For remote management of HDL200, HDL300, Dual HDL300, HDL310 and HDL410 systems

  16. Software license agreement

    Nureva® HDL200, HDL300, Dual HDL300, HDL310, HDL410 & CV30 systems

  17. About background noise level

    With Nureva® Console

  18. Set up a wireless headset or ear set microphone with an HDL300 or Dual HDL300 system

    For use with Voice Amplification Mode in Nureva® Console

  19. Using multiple wireless microphones with Voice Amplification Mode

    HDL300 or Dual HDL300 systems and Nureva® Console

  20. Getting started with Nureva® Console Analytics

    Feature available with Nureva Pro and a Nureva Console account

  21. About the average background noise measurement

    Nureva® Console with HDL200, HDL300, and Dual HDL300 systems

  22. Setting up and managing email notifications

    Nureva® Console cloud with HDL200, HDL300 and Dual HDL300 systems

  23. Inviting users to an Organization

    Nureva® Console cloud application

  24. Creating an Organization

    Nureva® Console cloud application

  25. Joining an Organization

    Nureva® Console cloud application

  26. Removing users from an Organization

    Nureva® Console cloud application

  27. Managing Nureva® Console cloud users

    Creating accounts, Organizations, adding and removing users

  28. Add or remove a camera in Nureva® Console

    CV30 camera and third-party cameras

  29. How to explore device usage data in Nureva® Console Analytics

    HDL200, HDL300, Dual HDL300, HDL310 and HDL410 systems

  30. How to explore background noise data in Nureva® Console Analytics

    HDL200, HDL300, Dual HDL300 and HDL410 systems

  31. How to explore sound location data in Nureva® Console Analytics

    HDL410 systems with Nureva Console cloud

  32. How to explore signal-to-noise ratio data in Nureva® Console Analytics

    HDL410 systems with Nureva Console cloud

  33. Contact support through Nureva Console cloud

    Learn how to use Nureva Console cloud to access customer support quickly and easily

  34. How to explore the unified coverage map

    HDL410 system with Nureva® Console cloud

  35. Getting started with device enrollment

    Nureva® Console with HDL200, HDL300, Dual HDL300, HDL410

  36. How to remove a device from Nureva® Console cloud

    HDL200, HDL300, Dual HDL300, HDL310, HDL410, CV30 and third-party cameras

  37. Voice Amplification Mode - HDL310 system

    With Nureva® Console cloud

  38. Set up a wireless headset or ear set microphone with an HDL310 system

    For use with Voice Amplification Mode in Nureva® Console

  39. Set up a wireless headset or ear set microphone with an HDL410 system

    For use with Voice Amplification Mode in Nureva® Console

  40. Voice Amplification Mode - HDL410 system

    With Nureva® Console cloud

  41. Add or remove an IP device in Nureva® Console

    HDL310 and HDL410 systems

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1.844.370.2111