Can I use a USB extender with the HDL300?

Information about using USB extenders with the HDL300 system
Last Updated: September 7th, 2023

No, the HDL300 connect module must be connected directly to the computer using a single USB cable less than 16.4' (5 m) long. Extenders negatively affect the audio experience by increasing latency and dropping packets.

We recommend installing the HDL300 connect module close to the computer and leveraging the CAT6 cable included for long cable runs from the microphone and speaker bar to the connect module.

Also, see our System connection diagram.


Was this article helpful?

Can’t find what you’re looking for?

Contact Support