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FAQs

  1. How to generate an enrollment code with Nureva® Console client

    HDL200, HDL300, and DUAL HDL300 systems

  2. Is USB-C compatible with the HDL200, HDL300, and Dual HDL300 systems?

    Including recommended cable and adapters

  3. Is an in-room computer required for remote management of audio devices enrolled in Nureva® Console?

    HDL200, HDL300 and Dual HDL300 systems

  4. Can I use a USB extender with the HDL200?

    Information about using USB extenders with the HDL200 system

  5. How to change the display settings on an HDL200 system

    Nureva® Console

  6. How to clean and disinfect your Nureva® audio conferencing system

    HDL200, HDL300, Dual HDL300 systems

  7. How does the autocalibration sound mask work?

    HDL200, HDL300 and Dual HDL300 systems

  8. Which environment is best for the optimal performance of Nureva® audio conferencing systems?

    HDL200, HDL300, and Dual HDL300 systems

  9. What certifications do the Nureva® audio products have?

  10. Update HDL200 firmware

    Nureva® Console with Windows® or macOS®

  11. CAD files for Nureva® conferencing systems

    HDL200, HDL300, Dual HDL300, HDL310, HDL410 systems and CV30 camera

  12. HDL200 system technical requirements

    The operating system and driver requirements

  13. Are the cables provided with Nureva® conferencing systems plenum-rated?

    HDL200, HDL300, Dual HDL300, CV30 camera

  14. How to remove a device from Nureva® Console cloud

    HDL200, HDL300, Dual HDL300, HDL310, HDL410, CV30 and third-party cameras

  15. Setting a Nureva® audio conferencing system as the default audio device

    HDL200, HDL300, Dual HDL300, HDL310 and HDL410 systems with Windows® or macOS®

  16. How can I test my Nureva® audio conferencing system's speakers and microphone?

    HDL200, HDL300, Dual HDL300, HDL310 and HDL410 systems

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1.844.370.2111