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Can I use a USB extender with the system?

No, the connect module must be connected directly to the computer using a single USB cable less than 16.4' (5 m) long. Extenders negatively affect the audio experience by increasing latency and dropping packets.

We recommend installing the connect module close to the computer and leveraging the CAT5/6 cable for long cable runs from the microphone and speaker bar to the connect module. For more information, see our HDL300 system integration guide.

Also, see our System connection diagram.



Last updated: January 31, 2019

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