Why is this only available in Nureva^® Console cloud? 

• The audio conferencing system needs to be enrolled in Nureva Console cloud for Voice Amplification Mode to be enabled and the available settings configured. Once this feature is enabled and configured the continued connection to Nureva Console cloud is not required.

Why are only headset and earset microphones supported? 

• Headset and earset microphones are only supported for Voice Amplification Mode as they deliver superior audio performance over other types of microphones in hybrid learning environments

What wireless headset microphones are compatible with the Nureva audio conferencing systems? 

• If your headset or earset microphone has an XLR connection, then you will be able to use it with Voice Amplification Mode.

Are handheld or fixed lectern microphones supported?

• Handheld or fixed lectern microphones function with Voice Amplification Mode but are not officially supported at this time. Further testing is required to ensure an understanding of the technical requirements or limitations of their use.

Will Voice Amplification Mode work with older HDL300 and Dual HDL300 systems?

• Yes, as long as the firmware is updated, older HDL300 and Dual HDL300 systems will support this feature

In multiple presenter situations, can you run multiple mics into a mixer before going into Nureva audio conferencing systems? 

• Yes, it is possible to use multiple microphones with the Voice Amplification Mode and a Nureva audio conferencing system. Review the detailed instructions.

Does Voice Amplification Mode work with a UC&C client?

• Yes, Voice Amplification Mode and Nureva audio conferencing systems work with UC&C clients

When in a Zoom call (or other UC&C software), is the instructor's voice amplified through the Nureva system's speakers in the classroom and to the remote participants?

• If the instructor is wearing the headset microphone and presenting on Zoom, their voice will be amplified in the classroom and sent at a normal level (very similar to the whole room pickup) to remote participants at the same time.

Are student voices amplified in the classroom?

• No, the only voice amplified in the classroom will be the person wearing the headset microphone, typically the instructor

Can I use Voice Amplification Mode and an HDL300 without a computer/video platform connected?

• Yes, once Voice Amplification Mode is enabled in Nureva Console cloud, it can continue to work with or without a connected computer

What type of lecture capture systems have been tested with Voice Amplification Mode?

• We have tested some third-party lecture capture software, for instance, Panopto. Many customers record lectures through UC&C clients such as Microsoft^® Teams and Zoom. On the hardware side, we have tested a lecture capture platform from Matrox^®. On the connect module, use the Aux out port to connect the Nureva system to the Matrox platform. Learn more about the HDL300 interoperability.

What is the largest room size supported with Voice Amplification Mode?

• When used with the HDL410 system, Voice Amplification Mode currently supports rooms up to 35' x 55' (10.7 x 16.8 m)

Can Voice Amplification Mode be used at the same time as Active Zone Control? 

• Yes, the Voice Amplification Mode feature can be used in conjunction with Active Zone Control

Is there a minimum version of Nureva Console client required to enable Voice Amplification Mode?

• Yes, version 1.3.167797 is the minimum version required

Is there a minimum firmware version required for Voice Amplification Mode?

• Firmware version 2.4.67 is the minimum version required for HDL300 and Dual HDL300
• Firmware version 1.1.209937 is the minimum version required for HDL310 and HDL410