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Span Workspace technical requirements

The operating system and browser minimum requirements for operating Span Workspace.

Before you install or use Span Workspace, we recommend you meet or exceed the following minimum requirements.

If you are using a server proxy, make sure to follow our whitelist guidelines.

Wall client

The operating systems that support the wall client of Span Workspace are as follows:


     Certified       Compatible  Unsupported
Windows® 10
.NET Framework 4.7 or higher
x

Windows 8

x
Windows 7
 x*
macOS®

x
OS X®

x

*The Nureva Wall WM408i is only compatible with Windows 10 or higher.

For help configuring other Windows 10 devices to work with our wall client, see our Tip: Configuring Span Workspace for other Windows touchscreens article.

Computer requirements
Image resolution Nureva Wall WM408i: 1920 x 1016 at 60 Hz
All other displays: 1920 x 1080 at 60 Hz
Processor Minimum Intel i5 or higher (64bit)
RAM 4 GB minimum. Recommend 8 GB or more if many images are being uploaded to the canvas
Hard disk 2 GB of available space may be required
Video memory 2 GB RAM per display
USB 2.0 high-speed port
Graphics processor with DirectX® 9.0 compatible or better

Span workspace Wall client uses TokBox OpenTok for the WebRTC media streams for the Span Screensharing feature, therefore the OpenTok platform system requirements will need to be considered.

Web client

A certified browser is one that has been tested and proven to work with our web client. Compatible browsers have been known to work with the software, but may still have minor bugs.

Certified computer browsers

Certified Compatible
Windows 10 Chrome™*
Windows 10 Microsoft Edge™ 79.0.309 & newer*
Screen Share Compatible 
OSX 10.13, 10.14 Safari®
OSX 10.13, 10.14 Chrome
Windows 7 Chrome
Windows 10 Microsoft Edge™ Legacy

Certified mobile browsers

Certified Compatible
Android™ Chrome
iOS 11+ Safari
iOS 11+ Chrome
Android 6 Chrome
Android 8 Chrome
Android Samsung browser



Last updated: February 24, 2020

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